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Frequently Asked Questions

 What is Telehealth therapy? 

 

We have all our assessments and therapy via online video call. You can be located anywhere in Australia to access quality speech therapy services!


Why choose us?

 

  • Consistency - We eliminate geographical barriers, which allows for consistent and regular support. 

  • Say goodbye to travel costs and time 

  • No waiting lists - We have high staff retention rates and a highly trained team, waiting with excitement to support you. 

  • Family, parent and staff training is included 

  • Our service delivery model encourages staff, parents and/or caregivers involvement. This way they can implement strategies long after therapy sessions. 

  • Impactful results - Online therapy or telehealth is shown to achieve the same results as in-person therapy   

 

 

What age groups do you work with? 

 

We work with all age groups!


How long do appointments generally go for? 

 

This will vary depending on a number of factors. Usually sessions are 30-60 minutes in duration. 


Do I need a referral? 

 

You don’t need a referral. 

 

If you are not sure whether you, family member or client needs speech therapy, contact us and we discuss next steps. 

 

We accept referrals from support coordinators, support workers, teachers, parents, carers, physiotherapists, occupational therapists, nurses and GPs. 


How do I set up for a telehealth appointment? 

 

Whit it can feel like you have to do things differently for a Telehealth session, there's actually very little you have to change. You don't need to plan anything special other than having a device like a laptop or phone to connect with and stable internet.


Can I access funding or rebates for Speech Pathology? 

 

We are proud to say that NDIS and Private Health Insurance funds can be claimed for our services.  

 

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